Microsoft Outlook: Email, Calendar, and Beyond
Outlook is more than email — it's the operating system of most office jobs. Master email, calendar, contacts, tasks, folders, and rules.
Learning objectives
- Send professional email with attachments and signatures.
- Schedule meetings and manage a calendar.
- Use folders and rules to keep the inbox under control.
Step-by-step
1. Email
To, Cc, Bcc: To = action required, Cc = for awareness, Bcc = privacy/large lists. Subject lines should describe the action or topic.
2. Calendar
Meetings need a clear title, agenda in the body, correct attendees, and a realistic time block. Add a location or Teams/Zoom link.
3. Contacts and tasks
Save every recurring contact so email autocomplete works. Turn actionable emails into Tasks via right-click → Follow Up.
4. Folders and rules
Rules can auto-file newsletters, flag messages from your boss, or forward internal alerts. Right-click → Rules → Create Rule.
5. Signatures
File → Options → Mail → Signatures. Include name, title, phone, company, and a small logo. Different signatures for New vs. Reply.
Key takeaways
- Send professional email with attachments and signatures.
- Schedule meetings and manage a calendar.
- Use folders and rules to keep the inbox under control.
Related lessons
12 min • Beginner
15 min • Intermediate
18 min • Advanced
15 min • Easy