🟢 Beginner 12 minbeginner path
Email Etiquette That Gets Replies
A great professional email is short, clear, and makes the ask obvious. Master this and you'll stand out in any office.
Learning objectives
- Write clear subject lines.
- Keep the body scannable.
- Handle CC, BCC, and reply-all correctly.
Step-by-step
1. Subject line
Say what it's about AND the action needed: 'Sign-off needed: Q3 marketing budget by Fri'.
2. First sentence
State your ask up front. Executives read on their phones — bury the ask and it's dead.
3. Scannable body
Short paragraphs. Bullets for lists. Bold the key deadline.
4. CC vs BCC
CC = FYI. BCC = 'they see this, others don't' — use sparingly. Reply-all: only if everyone truly needs it.
Key takeaways
- Write clear subject lines.
- Keep the body scannable.
- Handle CC, BCC, and reply-all correctly.
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