🟡 Intermediate 15 minintermediate path
Professional Communication at Work
Communication is the #1 skill hiring managers name for office roles. It's not about big words — it's about being clear, respectful, and reliable.
Learning objectives
- Structure updates using SBAR/BLUF style openings.
- Handle disagreement without escalation.
- Communicate with senior leadership.
Step-by-step
1. BLUF: Bottom Line Up Front
Lead with your conclusion, then supporting detail.
2. Own your part
Say 'I' when it's your doing, 'we' when it's a team effort. Never 'someone else's fault' publicly.
3. Disagreement
Separate the idea from the person. 'I see it differently — here's why.'
Key takeaways
- Structure updates using SBAR/BLUF style openings.
- Handle disagreement without escalation.
- Communicate with senior leadership.
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